Product manager role has one of the broadest job descriptions and it is one of the hardest roles to explain. Here's my take:
Product managers are responsible for identifying and solving the customer problems, measuring the effectiveness of the solutions and iterating. They are engaged in all activities involved in these cycles - from talking to customers to forming solutions, from creating requirements to testing the solutions and from launching the solutions to taking feedback from the customers. Obviously, in most large organizations, one person doesnt get to do all these tasks, but in one way or the other a PM (or an ideal PM) should be involved throughout the lifecycle of a product, which is nothing but a solution to a customer problem.
One would argue that not all the product managers work on customer facing things. Yes, that is true. In fact, most product managers would seem to be not working directly with customer facing things, but if we broaden the definition of a customer and include internal stakeholders, then most product managers should be working on solving a customer problem. Although writing requirement documents or user stories is probably the most important task of a product manager, it is far from being the only task.
Product managers are responsible for identifying and solving the customer problems, measuring the effectiveness of the solutions and iterating. They are engaged in all activities involved in these cycles - from talking to customers to forming solutions, from creating requirements to testing the solutions and from launching the solutions to taking feedback from the customers. Obviously, in most large organizations, one person doesnt get to do all these tasks, but in one way or the other a PM (or an ideal PM) should be involved throughout the lifecycle of a product, which is nothing but a solution to a customer problem.
One would argue that not all the product managers work on customer facing things. Yes, that is true. In fact, most product managers would seem to be not working directly with customer facing things, but if we broaden the definition of a customer and include internal stakeholders, then most product managers should be working on solving a customer problem. Although writing requirement documents or user stories is probably the most important task of a product manager, it is far from being the only task.
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